Cancellation policy
Purchase Options & Cancellation Policy — The House of the Drip
Purchase Options
At The House of the Drip, we offer a smooth and secure shopping experience with multiple payment methods, including:
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UPI
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Credit/Debit Cards
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Net Banking
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Wallet Payments
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Cash on Delivery (if applicable)
All prices shown on our website are final and inclusive/exclusive of taxes (as displayed at checkout). Once an order is placed, you will receive an email or SMS confirmation with all purchase details.
Order Cancellation Policy
1. Before Shipment
Orders can be cancelled only before they are processed for shipping.
If you wish to cancel, please reach out to us immediately at:
amank111520@gmail.com
If the order has not been packed or dispatched, we will cancel it and issue a full refund.
2. After Shipment
Once an order has been shipped, cancellations are not possible.
You may, however, be eligible for a return or replacement depending on our Return & Refund Policy.
3. Failed Payments
If a payment fails or remains pending, the order will not be processed. You can retry the payment or place a new order.
4. COD Orders (if enabled)
Repeated refusal or cancellation of COD orders may result in restrictions on future COD availability for that user.
Refund Timeline for Cancellations
If your cancellation is approved:
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Online payments: Refunds are processed within 5–7 business days.
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COD: Refunds are provided via bank transfer or store credit.